Resources & Information
This page is full of information for you to keep at your fingertips.
Whether you want to learn something new or refresh your memory, there is something for everyone. If you cannot find the answer to your question, please email us directly and we will be happy to get the information to you as soon as possible.
Returns & Exchanges
We understand that finding the perfect bra can take time. If you are not happy with your purchase, and it is unworn, tags attached, accompanied with a sales receipt, we offer a 7-day exchange policyfor items that are: unworn, tags attached and in their original packaging. Once the 7 days, from your fitting, have passed, the sale is final and there are no exceptions.
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​​​Care Instructions
Daily-care instructions:
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Off the Shelf Silicone Breast Prosthesis: To ensure that your breast form maintains its soft, supple feel and appearance, please give your form the same special care you give your body.
To protect your breast form:
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Store it in its cradle, nipple side down.
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Avoid sharp objects and direct sunlight. Before handling your form, remove your rings and bracelets. Beware of small punctures caused by scissors, pins, jewelry and pets’ claws or teeth.
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Gently wash your breast form regularly using warm water and a mild liquid cleanser. Rinse thoroughly and pat dry with a lint-free cloth. All bras should be washed by hand with a mild soap and air dried.
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Never wring or rub, use abrasive cleaners, acetone, alcohol or any other solvent on your breast form.
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Your breast form should not be used in direct contact with open or broken skin. Should you experience a skin rash or other irritation, immediately discontinue use and seek medical advice.
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Custom Open-back prostheses can now be cleaned daily with a damp cloth or disposable disinfecting hand wipe (we do not recommend Clorox or Lysol wipes), instead of a complete wash with soap water. Click here to view a short video on how to care for your open back prosthesis.
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Custom Closed-back prosthesis Daily-care instructions Closed-back prostheses can now be cleaned daily with a damp cloth or disposable disinfecting hand wipe (we do not recommend Clorox or Lysol wipes), instead of a complete wash with soap water. Remember not to handle this product roughly or put undue pressure on a closed-back ABC CBP prosthesis. If handled improperly, it could lead to structural failure and void the warranty.
Insurance Info
Coverage
We are here to assist you in trying to determine your coverage. Coverage varies depending on plans. Though we cannot guarantee benefits from your plan, we can let you know what your plan typically covers. Keep in mind that coverage of our products typically begins AFTER your yearly deductible has been met with an annual prescription. Most plans will have a patient coinsurance of anywhere between 10-40%. We encourage you to contact your insurance to feel confident about coverage. We are considered DME (Durable Medical Equipment) under most plans. Keep in mind some of our products will be considered an upgrade and extra charges or payment upfront may apply.
Networks
Between all of our locations, we are in network with the following providers. If you do not see your insurance on this list, please contact us for more information.
Below is a list of of some of the insurance companies that we are in-network with:
Amerihealth PA & NJ
Aetna Medicare
Aetna (billed through Amoena)
BCBS Federal Employee Program
BCBS Plans
Highmark
Independence Administrators
Independence IBX
ChampVA
Cigna
Cigna Healthspring
Coresource/HOP/Trustmark
Gateway Total Healthcare
GHI
Humana
Keystone 1st VIP
Keystone 1st CHC
Medicare
United Healthcare
Tricare East / Humana Military
UPMC
Wigs
Here is a list of wig salons for you to review and contact.
This list is for your reference, in no way does this list mean that the Jay Ann Shop is recommending these providers or services for your use.
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PHILADELPHIA AREA
Gini G's Hair Design Studio
630 Second Street Pike Southampton, PA 18966
215-364-WIGS
Wigs 360
380 Red Lion Road, Suite 237
Huntingdon Valley, PA 19006
267-767-5608
Wig Elegance
1331 East Lincoln Highway
Langhorne Square Shopping Center
Levittown, PA 19056
Owner Rosalind Stella 215-945-4900
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Beauty Boutique
29 South 60th Street
Philadelphia, PA 19139
215-921-2410
Rosalind Stella’s Wig Boutique
7944 Bustleton Avenue
Phila, PA 19152
Owner: Rosalind Stella 215-725-3930
Images Hair Studio
122 York Road
Jenkintown, PA
Owner: Gloria J. Harrelson 215-887-2284 215-779-1476
NEW JERSEY
Wigs on Wheels
1180 Chruch Road
Toms River, NJ 08755
732-914-0760
Friends are By Your Side
304 Hurffville Crosskeys Road
Sewell, NJ 08080
856-582-6600
Wig A Do
3131 State Highway 38 & Larchmont Blvd Ste.
16 Mount Laurel, NJ 08054
Owner: Rosalind Stella 856-235-3534​​
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Lovely U Wigs
201 South Orange Street
Media, PA 19063